eBiz Designs

Privacy Policy

Last Updated: April 2026

1. INTRODUCTION

eBiz Designs (“we”, “us”, or “our”), trading as eBiz Designs and operating as eBiz-Designs.com, is committed to protecting the privacy and confidentiality of the personal and business information entrusted to us by our clients and website visitors.

This Privacy Policy explains how we collect, use, store, share, and protect information in connection with our website design, platform design, ecommerce theme design, domain registration, and hosting services (collectively, the “Services”). It applies to all customers, prospective clients, and visitors who interact with eBiz Designs through our website or in the course of receiving our Services.

By engaging our Services or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our Services or website.

2. INFORMATION WE COLLECT

2.1. Information You Provide to Us

When you engage with eBiz Designs, we may collect the following categories of information directly from you:

• Business and contact details, including company name, business address, telephone number, and email address;
• Billing and payment information necessary to process invoices and recurring payments in connection with the Services;
• Account credentials, where applicable, required to access third-party platforms (such as eBay or ecommerce platforms) in order to deliver the Services;
• Content, materials, logos, images, and other intellectual property assets provided by you for the purposes of design and development;
• Correspondence and communications exchanged between you and eBiz Designs in connection with your project or enquiry;
• Information provided when raising a support request, dispute, or complaint.

2.2. Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Your IP address and general geographic location;
• Browser type, version, and operating system;
• Pages visited, time spent on pages, and referring URLs;
• Cookie identifiers and similar tracking technologies, where consented to.

2.3. Information from Third Parties

We may receive limited information about you from third-party platforms, payment processors, or referral partners where you have authorised such sharing or where it is necessary to deliver the Services.

3. HOW WE USE YOUR INFORMATION

eBiz Designs uses the information we collect for the following business purposes:

• To provide, manage, and deliver the Services set out in your Specification or order, including the design and development of websites, stores, listing templates, and ecommerce themes;
• To process payments, issue invoices, and manage recurring billing arrangements in accordance with our Terms and Conditions;
• To communicate with you regarding your project, respond to support requests, and provide updates relevant to your Services;
• To verify your identity and authority to provide materials, platform access, and instructions on behalf of your business;
• To comply with applicable legal obligations, including tax, financial reporting, and regulatory requirements;
• To protect the rights, property, and security of eBiz Designs, our clients, and third parties;
• To maintain and improve the quality of our Services, including internal quality assurance and business operations;
• To use completed design work as portfolio examples on our website for promotional purposes, subject to the terms agreed with you.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

4. LEGAL BASIS FOR PROCESSING

eBiz Designs processes your information on the following legal grounds:

• Contract performance: processing is necessary to deliver the Services you have engaged us for and to fulfil our obligations under our Terms and Conditions;
• Legitimate interests: processing is necessary for the legitimate business interests of eBiz Designs, including maintaining client records, business development, and protecting our rights, provided such interests are not overridden by your rights;
• Legal obligation: processing is required to comply with applicable federal, state, or local laws and regulations;
• Consent: where we rely on your consent, for example in relation to optional marketing communications or cookies, you may withdraw consent at any time by contacting us at sales@ebiz-designs.com.

5. PAYMENT INFORMATION AND RECURRING BILLING

Where you authorise eBiz Designs to store your payment method for the processing of recurring invoices, such information is handled in accordance with applicable payment security standards. We do not store full payment card details on our own systems. Payment processing is carried out through secure third-party payment processors who maintain their own privacy and security practices.

By authorising recurring billing, you acknowledge that your payment method will be securely retained and used to process future invoices as described in our Terms and Conditions. You may withdraw this authorisation at any time by providing written notice to sales@ebiz-designs.com, subject to any outstanding contractual obligations.

6. SHARING OF YOUR INFORMATION

eBiz Designs does not sell, rent, or trade your personal or business information to third parties. We may share your information only in the following limited circumstances:

• With third-party service providers engaged to support the delivery of our Services, including payment processors, hosting providers, and IT support, who are contractually required to handle information securely and only for the purposes we specify;
• With third-party platform owners (such as eBay or ecommerce platforms) to the extent necessary to implement and deliver the design Services you have requested;
• With professional advisers, including legal counsel and accountants, where necessary for the operation of our business;
• With law enforcement authorities or regulatory bodies where required by applicable law, or where necessary to protect the rights or safety of eBiz Designs, our clients, or third parties;
• In connection with a business transfer, merger, or acquisition, where your information may be disclosed to prospective or actual purchasers subject to appropriate confidentiality obligations.

7. DATA RETENTION

eBiz Designs retains your information for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your engagement with us and thereafter as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

In general, client records and associated project materials are retained for a minimum period of seven (7) years following the completion or termination of Services, in accordance with applicable financial and tax record-keeping requirements. Information held solely for marketing or promotional purposes will be retained only for as long as it remains relevant or until you withdraw your consent.

Upon expiry of the applicable retention period, your information will be securely deleted or anonymised.

8. DATA SECURITY

eBiz Designs takes the security of your information seriously. We implement reasonable and appropriate technical and organisational measures to protect the information we hold against unauthorised access, loss, disclosure, alteration, or destruction.

These measures include restricted access to client records, secure handling of payment information through compliant third-party processors, and confidentiality obligations imposed on our staff and service providers.

Notwithstanding the above, no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of information transmitted to or from our website, and you do so at your own risk. In the event of a data breach that is likely to affect your rights and interests, we will notify you in accordance with applicable legal requirements.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our content. Cookies are small text files placed on your device by your web browser.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

We do not use cookies to collect sensitive personal information or to track your activity across unrelated third-party websites for advertising purposes.

10. THIRD-PARTY WEBSITES AND PLATFORMS

Our website and Services may contain links to, or involve integration with, third-party websites and platforms including eBay, ecommerce platforms, and payment processors. This Privacy Policy applies only to eBiz Designs and does not govern the privacy practices of any third party. We encourage you to review the privacy policies of any third-party platforms you interact with in connection with our Services.

eBiz Designs is not responsible for the content, security, or privacy practices of any third-party website or platform.

11. YOUR RIGHTS

Subject to applicable law, you may have the following rights with respect to the information eBiz Designs holds about you:

• The right to request access to the information we hold about you;
• The right to request correction of any inaccurate or incomplete information;
• The right to request deletion of your information, subject to our legal retention obligations;
• The right to object to or restrict certain processing activities;
• The right to withdraw consent where processing is based on consent;
• The right to lodge a complaint with the relevant data protection or privacy authority in your jurisdiction.

To exercise any of the above rights, or to ask questions about how your information is handled, please contact us at sales@ebiz-designs.com. We will respond to requests within a reasonable timeframe and in accordance with applicable legal requirements.

12. CHILDREN’S PRIVACY

Our Services are directed exclusively at businesses and commercial clients. We do not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has provided us with personal information without appropriate authorisation, please contact us immediately at sales@ebiz-designs.com and we will take appropriate steps to remove such information.

13. CHANGES TO THIS PRIVACY POLICY

eBiz Designs reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, Services, or applicable legal requirements. The updated policy will be made available on our website and the “Last Updated” date at the top of this document will be revised accordingly.

Your continued use of our Services or website following any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

14. CONTACT US

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your information, please contact us at:

eBiz Designs

Trading as eBiz-Designs.com

Binghamton, New York, United States

Email: sales@ebiz-designs.com

We are committed to resolving any concerns promptly and transparently.